Terms and Conditions
These terms and conditions are split into two sections:
IMPORTANT NOTICE: THESE TERMS AND CONDITIONS OF SALE ARE FOR ALL PURCHASES OF PRODUCTS FROM TECHNICLEAN SUPPLY TRADING AS BLAKE AND WHITE. IF YOU ARE PURCHASING GOODS AS A CONSUMER (I.E. NOT IN CONNECTION WITH YOUR BUSINESS, TRADE, CRAFT OR PROFESSION) PLEASE REFER TO OUR TERMS AND CONDITIONS OF SALE FOR CONSUMERS.Basis of Contract
The customer is responsible for ensuring that the terms of the order and any applicable specifications submitted by the customer are complete and accurate. The customer is also responsible for giving us all necessary information and/or instructions in respect of the goods or the supply/delivery of them to enable us to deliver the goods in accordance with these terms.
These terms apply to all contracts between us and the customer for the supply and sale by us to the customer of any goods, to the exclusion of any other terms or conditions that the customer seeks to impose or incorporate orally, under any purchase order, confirmation of order, specification or other document, or which are implied by trade, custom, practice or course of dealing.
The customer’s order constitutes an offer by the customer to purchase products from us in accordance with these terms. The order shall only be deemed to be accepted when we issue a written acceptance of the order, at which point the contract shall come into existence. Nothing in these terms and conditions shall be construed as an obligation on us to accept a customer order.
Any samples, drawings, descriptive matter, or advertising produced by us and any descriptions or illustrations contained in our catalogues or brochures are produced for the sole purpose of giving an approximate idea of the goods referred to in them. They shall not form part of the contract nor have any contractual force.
A quotation for goods given by us shall not constitute an offer. A quotation shall only be valid for a period of 20 business days from its date of issue.Ordering From Us
You are deemed to place an order with us by ordering via our online checkout, sending an email, or phoning the order through. We will send you an order acknowledgement, detailing the products you have ordered. Our acceptance of an order takes place when we despatch the order.Changes
We may, in our sole discretion, accept or reject any changes requested by the customer to the order. If we, in our sole discretion, accept the changes requested by the customer.
The price quoted excludes VAT (unless otherwise stated) and other taxes and duties on the goods will be those applying at the time of delivery. At any time before delivery we may adjust the price to reflect any increase in our costs of supplying the goods no matter what the cause. All goods will be invoiced at the price ruling at date of dispatch unless a fixed price has been agreed in writing.Delivery
All delivery times quoted are estimates only.
If a paid delivery does not arrive you must inform us immediately, it is not acceptable to wait until the invoice is due for payment. If we fail to deliver within a reasonable time, you may (by informing us in writing) cancel the contract. However, you may not cancel if we receive your notice after the goods have been dispatched and if you cancel the contract, you can have no further claim against us under that contract.
If you accept delivery of the goods after the estimated delivery time, it will be on the basis that you have no claim against us for delay (including indirect or consequential loss, or increase in the price of the goods). You agree to pay at the contract rate for the actual quantity delivered. You shall inspect the goods immediately upon delivery and shall within five days from such inspection give notice in writing to the company of any damage, shortage or incorrect goods delivered. If you fail to give such notice the goods will be deemed to be correct and you will be bound to accept and pay for the goods accordingly.Delivery and Call Offs
We may decline to deliver if:
If you unreasonably refuse delivery, we may charge you for the cost of the delivery and treat your refusal as cancelling the contract. If delivery does not take place, either on the contact date or not at all, because you are at fault or for reasons beyond our control, we may store and insure the goods at your expense. We may deliver the goods as soon as possible, but we have the right to sell them after a period of 14 day’s storage. We may, in any event recover our storage and insurance costs, either directly from you or from any proceeds of sale.
If you require storage or call off facilities or both, the goods will be invoiced to you when delivered or collected and our normal payments will apply.
If you fail to accept delivery of the goods then, except where such failure or delay is caused by a Force Majeure event or our failure to comply with our obligations under the contract, we shall store the goods until delivery takes place, and charge you for all related costs and expenses (including insurance) of storage.
If we store the goods we may make a monthly storage charge beginning two calendar months after the date of our original invoice and calculated at 1% of the invoice price of the goods for each month that the goods are not delivered or collected. You are to pay us by credit card or cleared funds before delivery unless you have an approved credit account.
If you have an approved credit account, subject to status, payment is due no later than 30 days from end of month in which the goods were invoiced, unless otherwise agreed in writing.
If you fail to pay us in full on the due date:
If you have a credit account, we may withdraw it or reduce your credit limit or bring forward your due date for payment. We may do any of those at any time without notice.
We have the right to allocate any payments you make against sums you owe us in any way that we choose.Queries on Invoices
Any queries on invoices or proof of delivery requests must be made in writing within 5 days of receipt of invoice, it is not acceptable to have a query or request a proof of delivery when payment becomes due. Insolvency of Buyer While you owe money to us or if you become insolvent, we have a right to keep any property, we may hold of yours until you have paid us in full (a lien) of stoppage in transport, and of resale.
At the end of 14 days from the day we tell you that we are exercising a lien, we have the right to dispose of the property as if beneficially entitled to it and to apply any proceeds of sale to any money you may owe us.
You are to indemnify us in full and hold us harmless from all expenses and liabilities we may incur (directly or indirectly and including finance costs and legal costs on a full indemnity basis) following any breach of your obligations under these terms.Retention of Title
Legal title to the goods that we have supplied to the customer shall remain with us and shall not pass to the customer until
You must insure them (against the risks for which a prudent owner would insure them) and hold the policy on trust for us. Until title to the goods has passed to you, you may use these goods and sell them in the ordinary course of your business, but not if: We revoke that right (by informing you in writing); or You become insolvent. You must inform us (in writing) immediately if you become insolvent.
We may at any time before title to the goods passes to the customer, enter your premises to remove the goods or, at our request, deliver them up to us.
We have your permission to enter any premises where the goods may be stored:
At any time to inspect them; andRisk
The goods are at your risk from the time of delivery
Delivery takes place either:
You must inspect the goods on delivery. If any goods are damaged (or not delivered) you must inform us in writing, or verbal communication confirmed by a member of our team, within five days of delivery.
You must give us (and any carrier) a fair chance to inspect the damaged goods.
You must also supply us with photos of any damage or in the event of the goods being incorrect against what is outlined in the order confirmation.Warranties
We warrant that the goods comply with their description on our acknowledgement of order form; and are free from material defect at the time (as long as you inspect the goods at time of delivery).
If you believe that we have delivered goods which are defective in materials or workmanship, you must:
If the goods are found to be defective in material or workmanship (following our investigation and you have complied with conditions above in full) we will (at our option) replace the goods or refund the price.
To the fullest extent permitted by law, we shall not be liable whether in contract, in tort, (including for negligence or breach of statutory duty), misrepresentation (whether innocent or negligent), restitution or otherwise to the customer for any indirect, consequential or special loss, costs, damages, charges or expenses (including, without limitation, loss of profits or revenue, loss of business, loss of contracts and/or loss of reputation or goodwill) that arises under this contract; the goods or any part thereof (or any use made of them); and/or any other liability (including non-contractual) howsoever arising under any legal theory whatsoever arising out of or in connection with this contract. Our liability shall, all circumstances, be limited to and shall not exceed the price of the goods under the contract.